1. Enter the online store (click on a product box above) and complete the order specifying your credit card information (more on security).

2. You will receive a confirmation email with a product key.

3. Launch the product and activate it using the key included in your confirmation email.

Please note that online ordering is automated and therefore much faster than placing an order by fax, e-mail, or phone because you are not limited by our business hours.
If you still prefer to order through our customer service, then please submit the following information:

• The product name and, the product ID number
  Color7 Video Converter: 300040565
  Color7™ Music Editor 300040566
  Music Fan's Factory™ 300040568
• The number of units you wish to order
  
• The name to which the product should be licensed
  
• Your billing address and, if applicable, delivery address
  
• Contact name, phone number and (if available) fax number
  
• The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
  
• The currency you would like to order in (if applicable)

If this information is complete, our customer service will be able to process your order without delay.

Customer Service USA
(Language: English)
element 5
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA

Phone: +1 952 646-5022 (for calls from outside the U.S.) or +1,800,406 4966 (for calls from inside the U.S.)


Fax: +1 952 646-4552




Customer Service Germany
(Languages: German/English/French/Italian/Spanish/Portuguese)
element 5
Vogelsanger Str. 78
50823 Köln, Germany

Phone: +49 221 31088-30



Fax: +49 221 31088-29